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How a National Insurance Agency Far Exceeded Pass Rate Goals with ExamFX

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Industry

Insurance

Challenge

Client's candidate pass rates hovered around 40-60%.

Results

Client's pass rates have steadily risen to 90-100%.

Key Product

Elite Learning Platform, Elite Analytics, Live Webinars

71.4%
Expected Throughput
75.9%
Actual Throughput
55%
Self Study Pass Rate
80.3%
Average Private Class Pass Rate

I appreciated the insightful recommendations from the ExamFX team when it came to building out our learner plan. They gave us the opportunity to try out a few options for size before committing to our best-fit, which allowed us the opportunity to ensure that we could connect this tool to the rest of our teams learning experience. The classroom instructors did a fabulous job of engaging our learners through challenging content, and provided various study tips and retention tools to ensure our learners could maximize their success. Adding ExamFX support has been a game changer for us in onboarding and overall learner readiness; we’ve seen improvements in product knowledge transfer as well as new hire engagement and sentiment.

Jessica

Manager at Client Organization

The Challenge

Our client's pass rates hovered around 40-60%.

The Solution

The national insurance agency's remarkable success with our Private Live Full Content Webinars can be attributed to their collaborative approach and commitment to our proven training methods. By engaging in four-day sessions where candidates work closely with a dedicated trainer from start to finish, our client was able to significantly enhance their pass rates and reduce attrition.

Their team actively collaborated with our experts, adapting their initial plans from a 2-3 day training session based on our recommendations and best practices. This partnership allowed them to optimize their training schedule. This raised the confidence level in candidates significantly, ultimately reducing the number of sessions needed due to lower attrition rates and higher pass rates.

The classroom environment fostered a sense of community and motivation among candidates, who benefited from ongoing support from trainers even after the sessions concluded. This comprehensive support system was key to their success, as candidates felt more engaged and supported throughout their learning journey.

The Results

Our client's candidates regularly achieve a 80-100% pass rate. Their pass rates rose to 70% after their first 2-day Live Webinar. Following collaboration on best practices, they made the change to a 4-day Live Full Content Webinar and pass rates rose to 90%.

The client significantly reduced prelicensing costs and minimized recruiting needs because more learners were successfully passing their exams.

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